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”Operational analytics is no longer nice to have, it’s table stakes. CIV gets it.”
– Chief Information Officer, Top 10 Life Insurer
Delivered process changes that drove
~$2MM in annual savings
, w/o impacting service or quality.
– For Underwriting Dept. at Fortune 100 Insurance Carrier
”These guys are what consultants should be: supportive, friendly, and true partners.”
– Executive Vice President, New England-based Life Insurer
Implemented process improvements that
reduced end to end cycle time from >60 to 27 days
.
– For LTC Claims Dept. at Top 5 Insurance Carrier
”CIV helped us go from worst to first in customer service.”
– Vice President, Life New Business & Underwriting
Reengineered customer service model,
yielding $500K in annual savings
while improving service.
– For LTC Claims Dept. at Top 5 Insurance Carrier
”We were leaving breadcrumbs behind. We didn’t know we had the data. CIV found it.”
– Executive Vice President, Major Life Insurer
Implemented staffing model and process changes that
yielded 50% increase in productivity
.
– For NB & UW Dept. at Top 20 Insurance Carrier
”I was impressed by CIV’s level of knowledge and how in touch they are with the industry.”
– Underwriting Manager, Top 10 Life Carrier
Delivered workshops and requirements for workflow system yielding
25% efficiency increase
.
– For Policy Admin Dept. at Fortune 500 Insurance Carrier
”With other firms, time is spent explaining the details of our process. CIV gets to the problems.”
– Operations Manager, Fortune 100 Insurance Carrier
Delivered process redesign that
improved service
, while also
reducing unit cost
.
– For NB & UW Dept. at Top 20 Insurance Carrier
CIV Consulting
Analysis. Insight. Impact.
Testimonials Slider
by
george
on
October 4, 2013
”Operational analytics is no longer nice to have, it’s table stakes. CIV gets it.”
– Chief Information Officer, Top 10 Life Insurer
Delivered process changes that drove
~$2MM in annual savings
, w/o impacting service or quality.
– For Underwriting Dept. at Fortune 100 Insurance Carrier
”These guys are what consultants should be: supportive, friendly, and true partners.”
– Executive Vice President, New England-based Life Insurer
Implemented process improvements that
reduced end to end cycle time from >60 to 27 days
.
– For LTC Claims Dept. at Top 5 Insurance Carrier
”CIV helped us go from worst to first in customer service.”
– Vice President, Life New Business & Underwriting
Reengineered customer service model,
yielding $500K in annual savings
while improving service.
– For LTC Claims Dept. at Top 5 Insurance Carrier
”We were leaving breadcrumbs behind. We didn’t know we had the data. CIV found it.”
– Executive Vice President, Major Life Insurer
Implemented staffing model and process changes that
yielded 50% increase in productivity
.
– For NB & UW Dept. at Top 20 Insurance Carrier
”I was impressed by CIV’s level of knowledge and how in touch they are with the industry.”
– Underwriting Manager, Top 10 Life Carrier
Delivered workshops and requirements for workflow system yielding
25% efficiency increase
.
– For Policy Admin Dept. at Fortune 500 Insurance Carrier
”With other firms, time is spent explaining the details of our process. CIV gets to the problems.”
– Operations Manager, Fortune 100 Insurance Carrier
Delivered process redesign that
improved service
, while also
reducing unit cost
.
– For NB & UW Dept. at Top 20 Insurance Carrier
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